If you discover that you are no longer able to attend a workshop that you have scheduled, our policy regarding refunds and credits is outlined below:

Cancellation 30 Days Prior to Workshop: If you inform us 30 days before the workshop date, we will be happy to issue a full refund or offer you a credit that can be used towards a future workshop.

Cancellation Between 30 and 15 Days Prior: If you contact us to cancel within 30 days but it is 15 days before the workshop, we can provide you with a credit that can be utilised for another workshop. Please note that the credit must be used for a workshop that is held by the same tutor or in the same country of the one you booked into.

Cancellation Within 15 Days: In the event that you contact us and the workshop is within 15 days time and we are unable to fill your spot from our waitlist. Then we are unable to provide you with a refund or credit. You are welcome to transfer your registration to someone you know or we can provide you with a coupon for a years worth of online training where you will be able to study at your own pace as well as apply for certification through the online portal.

Sold-Out Workshops: If the workshop is sold out, we often can fill your spot from the waitlist and if so, able to provide you with a full refund or credit. The more notice you provide us, the more likely we will be able to fill your position.

Transferring Your Position: If you cannot attend the workshop, you are welcome to transfer your position to someone else with 72 hours' notice.

Please contact us at customerservice@pbt.dance to inform us of your situation, and we will assist you according to these policies. We understand that plans can change and are here to help accommodate your needs as best as we can.

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