If you discover that you are no longer able to attend a workshop that you have scheduled, our policy regarding refunds and credits is outlined below;

Cancellation 30 Days Prior to Workshop: If you inform us 30 days before the workshop date, we will be happy to issue a full refund or offer you a credit that can be used towards a future workshop.

Cancellation Between 30 and 15 Days Prior: If you contact us to cancel within 30 days but then 15 days before the workshop, we can provide you with a credit that can be utilized for a workshop. Please note that this credit is applicable only if it is for a workshop conducted by the instructor.

Cancellation Within 15 Days: In the event of cancellation within 15 days of the workshop. We are unable to fill your spot from our waitlist. If you are unable to find someone else to take your place, we will issue a credit equal to the amount paid for the workshop. This credit can then be used towards our training program, where you can still receive training and certification.

Sold-Out Workshops: If the workshop is sold out, we often can fill your spot from the waitlist and, if we are able to, provide you with a full refund or credit for a future workshop. The sooner you inform us, the more likely we will be able to fill your position.

Transferring Your Position: If you cannot attend the workshop, you are welcome to transfer your position to someone else with 72 hours' notice.

Please contact us at customerservice@pbt.dance to inform us of your situation, and we will assist you according to these policies. We understand that plans can change and are here to help accommodate your needs as best as we can.

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